WordPress plugin comparison

Helpdesk Support Ticket System for WooCommerce vs ThickGrass

Helpdesk Support Ticket System for WooCommerce

by WPFactory

200+ installs5.0

ThickGrass

by Innovalink

Fewer than 10 installs

At a glance

Helpdesk Support Ticket System for WooCommerce has more active installs: 200+, against fewer than 10 for ThickGrass.
On a typical day, Helpdesk Support Ticket System for WooCommerce is downloaded about 14 times, ThickGrass about 2.
ThickGrass has no reviews yet.
Helpdesk Support Ticket System for WooCommerce was updated more recently: Sep 25, 2026, against Jul 11, 2026 for ThickGrass.
Helpdesk Support Ticket System for WooCommerce is tested with a newer WordPress: 7.1.4, against 7.0.8 for ThickGrass.
Helpdesk Support Ticket System for WooCommerce has been around longer: since 2019, against 2026 for ThickGrass.

Helpdesk Support Ticket System for WooCommerce leads on 6 of 6 comparable lines.

Metric	Helpdesk Support Ticket System for WooCommerce	ThickGrass
Popular rank	#12,518	#69,786
Active installs	200+	Fewer than 10
Downloads, last 30 days	233	49
Rating	5.0(2)	No ratings
Support threads resolved	–	–
Tested up to	7.1.4	7.0.8
Search multiplier	×0.46	×0.05
Last release	1 month ago	4 months ago
Requires PHP	7.4	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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