WordPress plugin comparison
Nirweb support vs Smart Support
At a glance
- Nirweb support has more active installs: 700+, against 10+ for Smart Support.
- On a typical day, Nirweb support is downloaded about 8 times, Smart Support about 3.
- Smart Support is rated higher: 5.0 out of 5 from 3 reviews, against 4.2 from 12 reviews.
- Smart Support was updated more recently: Aug 27, 2026, against Dec 5, 2023 for Nirweb support.
- Smart Support is tested with a newer WordPress: 7.1.4, against 6.4.14 for Nirweb support.
- Nirweb support has been around longer: since 2021, against 2025 for Smart Support.
Line by line
Smart Support leads on 4 of 7 comparable lines.
| Metric |  Nirweb support |  Smart Support |
|---|---|---|
| Popular rank | #7,970 | #42,640 |
| Active installs | 700+ | 10+ |
| Downloads, last 30 days | 166 | 75 |
| Rating | 4.2(12) | 5.0(3) |
| Support threads resolved | – | 100% |
| Tested up to | 6.4.14 | 7.1.4 |
| Search multiplier | ×0.05 | ×0.22 |
| Last release | 2 years ago | 2 months ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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