WordPress plugin comparison
ELEX WordPress HelpDesk & Customer Ticketing System vs Customer Support Ticket System & Helpdesk
ELEX WordPress HelpDesk & Customer Ticketing System
by ELEXtensions
200+ installs3.9
Customer Support Ticket System & Helpdesk
by emarket-design
400+ installs4.3
At a glance
- Customer Support Ticket System & Helpdesk has more active installs: 400+, against 200+ for ELEX WordPress HelpDesk & Customer Ticketing System.
- On a typical day, ELEX WordPress HelpDesk & Customer Ticketing System is downloaded about 39 times, Customer Support Ticket System & Helpdesk about 20.
- Customer Support Ticket System & Helpdesk is rated higher: 4.3 out of 5 from 27 reviews, against 3.9 from 7 reviews.
- ELEX WordPress HelpDesk & Customer Ticketing System was updated more recently: Oct 30, 2026, against Jul 21, 2026 for Customer Support Ticket System & Helpdesk.
- ELEX WordPress HelpDesk & Customer Ticketing System is tested with a newer WordPress: 7.1.4, against 7.0.8 for Customer Support Ticket System & Helpdesk.
- Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2020 for ELEX WordPress HelpDesk & Customer Ticketing System.
Line by line
Customer Support Ticket System & Helpdesk leads on 4 of 7 comparable lines.
| Metric | ELEX WordPress HelpDesk & Customer Ticketing System | Customer Support Ticket System & Helpdesk |
|---|---|---|
| Popular rank | #11,621 | #9,865 |
| Active installs | 200+ | 400+ |
| Downloads, last 30 days | 993 | 373 |
| Rating | 3.9(7) | 4.3(27) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×0.41 | ×0.49 |
| Last release | 11 days ago | 3 months ago |
| Requires PHP | 7.1.8 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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