WordPress plugin comparison

KnowledgeBase with AI ChatBot HelpDesk vs Customer Support Ticket System & Helpdesk

KnowledgeBase with AI ChatBot HelpDesk

by QuantumCloud

30+ installs4.6

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Customer Support Ticket System & Helpdesk has more active installs: 400+, against 30+ for KnowledgeBase with AI ChatBot HelpDesk.
On a typical day, KnowledgeBase with AI ChatBot HelpDesk is downloaded about 24 times, Customer Support Ticket System & Helpdesk about 20.
KnowledgeBase with AI ChatBot HelpDesk is rated higher: 4.6 out of 5 from 14 reviews, against 4.3 from 27 reviews.
Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against Jun 26, 2026 for KnowledgeBase with AI ChatBot HelpDesk.
Both are tested up to WordPress 7.0.8.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2017 for KnowledgeBase with AI ChatBot HelpDesk.

Customer Support Ticket System & Helpdesk leads on 4 of 6 comparable lines.

Metric	KnowledgeBase with AI ChatBot HelpDesk	Customer Support Ticket System & Helpdesk
Popular rank	#23,960	#9,885
Active installs	30+	400+
Downloads, last 30 days	451	416
Rating	4.6(14)	4.3(27)
Support threads resolved	–	–
Tested up to	7.0.8	7.0.8
Search multiplier	×0.26	×0.49
Last release	4 months ago	3 months ago
Requires PHP	5.6	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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