WordPress plugin comparison

Chatway Live Chat vs KnowledgeBase with AI ChatBot HelpDesk

Chatway Live Chat

by Chatway Live Chat

30K+ installs5.0

KnowledgeBase with AI ChatBot HelpDesk

by QuantumCloud

30+ installs4.6

At a glance

Chatway Live Chat has more active installs: 30K+, against 30+ for KnowledgeBase with AI ChatBot HelpDesk.
On a typical day, Chatway Live Chat is downloaded about 204 times, KnowledgeBase with AI ChatBot HelpDesk about 24.
Chatway Live Chat is rated higher: 5.0 out of 5 from 776 reviews, against 4.6 from 14 reviews.
Chatway Live Chat was updated more recently: Oct 27, 2026, against Jun 26, 2026 for KnowledgeBase with AI ChatBot HelpDesk.
Chatway Live Chat is tested with a newer WordPress: 7.1.4, against 7.0.8 for KnowledgeBase with AI ChatBot HelpDesk.
KnowledgeBase with AI ChatBot HelpDesk has been around longer: since 2017, against 2023 for Chatway Live Chat.

Chatway Live Chat leads on 7 of 7 comparable lines.

Metric	Chatway Live Chat	KnowledgeBase with AI ChatBot HelpDesk
Popular rank	#1,065	#23,953
Active installs	30K+	30+
Downloads, last 30 days	6.1K	433
Rating	5.0(776)	4.6(14)
Support threads resolved	100%	–
Tested up to	7.1.4	7.0.8
Search multiplier	×2.32	×0.26
Last release	14 days ago	4 months ago
Requires PHP	–	5.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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