WordPress plugin comparison
KnowledgeBase with AI ChatBot HelpDesk vs SupportCandy
KnowledgeBase with AI ChatBot HelpDesk
by QuantumCloud
30+ installs4.6
SupportCandy
by PSM Plugins
10K+ installs4.9
At a glance
- SupportCandy has more active installs: 10K+, against 30+ for KnowledgeBase with AI ChatBot HelpDesk.
- On a typical day, SupportCandy is downloaded about 202 times, KnowledgeBase with AI ChatBot HelpDesk about 24.
- SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 4.6 from 14 reviews.
- SupportCandy was updated more recently: Nov 3, 2026, against Jun 26, 2026 for KnowledgeBase with AI ChatBot HelpDesk.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 7.0.8 for KnowledgeBase with AI ChatBot HelpDesk.
- KnowledgeBase with AI ChatBot HelpDesk has been around longer: since 2017, against 2018 for SupportCandy.
Line by line
SupportCandy leads on 7 of 7 comparable lines.
| Metric | KnowledgeBase with AI ChatBot HelpDesk | SupportCandy |
|---|---|---|
| Popular rank | #23,960 | #1,946 |
| Active installs | 30+ | 10K+ |
| Downloads, last 30 days | 451 | 7.4K |
| Rating | 4.6(14) | 4.9(289) |
| Support threads resolved | – | 100% |
| Tested up to | 7.0.8 | 7.1.4 |
| Search multiplier | ×0.26 | ×1.15 |
| Last release | 4 months ago | 6 days ago |
| Requires PHP | 5.6 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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- SupportCandy vs Customer Support Ticket System & Helpdesk
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