WordPress plugin comparison
KnowledgeBase with AI ChatBot HelpDesk vs LiveChat
At a glance
- LiveChat has more active installs: 10K+, against 30+ for KnowledgeBase with AI ChatBot HelpDesk.
- On a typical day, LiveChat is downloaded about 133 times, KnowledgeBase with AI ChatBot HelpDesk about 24.
- Both are rated 4.6 out of 5.
- KnowledgeBase with AI ChatBot HelpDesk was updated more recently: Jun 26, 2026, against May 25, 2026 for LiveChat.
- KnowledgeBase with AI ChatBot HelpDesk is tested with a newer WordPress: 7.0.8, against 6.9.11 for LiveChat.
- LiveChat has been around longer: since 2010, against 2017 for KnowledgeBase with AI ChatBot HelpDesk.
Line by line
LiveChat leads on 4 of 6 comparable lines.
| Metric |  KnowledgeBase with AI ChatBot HelpDesk |  LiveChat |
|---|---|---|
| Popular rank | #23,953 | #1,719 |
| Active installs | 30+ | 10K+ |
| Downloads, last 30 days | 433 | 3.6K |
| Rating | 4.6(14) | 4.6(98) |
| Support threads resolved | – | 50% |
| Tested up to | 7.0.8 | 6.9.11 |
| Search multiplier | ×0.26 | ×0.87 |
| Last release | 4 months ago | 5 months ago |
| Requires PHP | 5.6 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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