WordPress plugin comparison

JS Help Desk vs KnowledgeBase with AI ChatBot HelpDesk

JS Help Desk

by JoomSky

7K+ installs3.7

KnowledgeBase with AI ChatBot HelpDesk

by QuantumCloud

30+ installs4.6

At a glance

JS Help Desk has more active installs: 7K+, against 30+ for KnowledgeBase with AI ChatBot HelpDesk.
On a typical day, JS Help Desk is downloaded about 223 times, KnowledgeBase with AI ChatBot HelpDesk about 24.
KnowledgeBase with AI ChatBot HelpDesk is rated higher: 4.6 out of 5 from 14 reviews, against 3.7 from 74 reviews.
JS Help Desk was updated more recently: Nov 4, 2026, against Jun 26, 2026 for KnowledgeBase with AI ChatBot HelpDesk.
JS Help Desk is tested with a newer WordPress: 7.1.4, against 7.0.8 for KnowledgeBase with AI ChatBot HelpDesk.
JS Help Desk has been around longer: since 2014, against 2017 for KnowledgeBase with AI ChatBot HelpDesk.

JS Help Desk leads on 6 of 7 comparable lines.

Metric	JS Help Desk	KnowledgeBase with AI ChatBot HelpDesk
Popular rank	#2,493	#23,960
Active installs	7K+	30+
Downloads, last 30 days	24.2K	451
Rating	3.7(74)	4.6(14)
Support threads resolved	–	–
Tested up to	7.1.4	7.0.8
Search multiplier	×0.72	×0.26
Last release	5 days ago	4 months ago
Requires PHP	7.4	5.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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