WordPress plugin comparison

JS Help Desk vs WP Advanced Ticket System, Elite Support Helpdesk

JS Help Desk

by JoomSky

7K+ installs3.7

WP Advanced Ticket System, Elite Support Helpdesk

by firebird75

100+ installs4.0

At a glance

JS Help Desk has more active installs: 7K+, against 100+ for WP Advanced Ticket System, Elite Support Helpdesk.
On a typical day, JS Help Desk is downloaded about 223 times, WP Advanced Ticket System, Elite Support Helpdesk about 5.
WP Advanced Ticket System, Elite Support Helpdesk is rated higher: 4.0 out of 5 from 58 reviews, against 3.7 from 74 reviews.
JS Help Desk was updated more recently: Nov 4, 2026, against Oct 12, 2025 for WP Advanced Ticket System, Elite Support Helpdesk.
JS Help Desk is tested with a newer WordPress: 7.1.4, against 6.8.12 for WP Advanced Ticket System, Elite Support Helpdesk.
WP Advanced Ticket System, Elite Support Helpdesk has been around longer: since 2009, against 2014 for JS Help Desk.

JS Help Desk leads on 6 of 7 comparable lines.

Metric	JS Help Desk	WP Advanced Ticket System, Elite Support Helpdesk
Popular rank	#2,493	#13,508
Active installs	7K+	100+
Downloads, last 30 days	24.1K	101
Rating	3.7(74)	4.0(58)
Support threads resolved	–	–
Tested up to	7.1.4	6.8.12
Search multiplier	×0.72	×0.18
Last release	6 days ago	1 year ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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