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WordPress plugin comparison

Simple Support Tickets vs Zendesk Support for WordPress

At a glance

  • Zendesk Support for WordPress has more active installs: 1K+, against fewer than 10 for Simple Support Tickets.
  • On a typical day, Zendesk Support for WordPress is downloaded about 34 times, Simple Support Tickets about 2.
  • Simple Support Tickets has no reviews yet.
  • Simple Support Tickets was updated more recently: May 10, 2026, against Sep 5, 2023 for Zendesk Support for WordPress.
  • Simple Support Tickets is tested with a newer WordPress: 6.8.12, against 6.3.14 for Zendesk Support for WordPress.
  • Zendesk Support for WordPress has been around longer: since 2011, against 2021 for Simple Support Tickets.

Line by line

Level: each leads on 3 of 6 comparable lines.

MetricSimple Support TicketsZendesk Support for WordPress
Popular rank#59,176#5,222
Active installsFewer than 101K+
Downloads, last 30 days43642
RatingNo ratings2.0(7)
Support threads resolved––
Tested up to6.8.126.3.14
Search multiplier×0.04×0.02
Last release6 months ago3 years ago
Requires PHP7.4–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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