WordPress plugin comparison

UVdesk Free Helpdesk vs Customer Support Ticket System & Helpdesk

UVdesk Free Helpdesk

by Webkul

10+ installs3.7

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Customer Support Ticket System & Helpdesk has more active installs: 400+, against 10+ for UVdesk Free Helpdesk.
On a typical day, Customer Support Ticket System & Helpdesk is downloaded about 20 times, UVdesk Free Helpdesk about 2.
Customer Support Ticket System & Helpdesk is rated higher: 4.3 out of 5 from 27 reviews, against 3.7 from 3 reviews.
Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against Dec 24, 2025 for UVdesk Free Helpdesk.
Customer Support Ticket System & Helpdesk is tested with a newer WordPress: 7.0.8, against 6.9.11 for UVdesk Free Helpdesk.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2017 for UVdesk Free Helpdesk.

Customer Support Ticket System & Helpdesk leads on 7 of 7 comparable lines.

Metric	UVdesk Free Helpdesk	Customer Support Ticket System & Helpdesk
Popular rank	#35,492	#9,885
Active installs	10+	400+
Downloads, last 30 days	46	416
Rating	3.7(3)	4.3(27)
Support threads resolved	–	–
Tested up to	6.9.11	7.0.8
Search multiplier	×0.11	×0.49
Last release	10 months ago	3 months ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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