WordPress plugin comparison
SupportCandy vs UVdesk Free Helpdesk
At a glance
- SupportCandy has more active installs: 10K+, against 10+ for UVdesk Free Helpdesk.
- On a typical day, SupportCandy is downloaded about 202 times, UVdesk Free Helpdesk about 2.
- SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 3.7 from 3 reviews.
- SupportCandy was updated more recently: Nov 3, 2026, against Dec 24, 2025 for UVdesk Free Helpdesk.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 6.9.11 for UVdesk Free Helpdesk.
- UVdesk Free Helpdesk has been around longer: since 2017, against 2018 for SupportCandy.
Line by line
SupportCandy leads on 7 of 7 comparable lines.
| Metric |  SupportCandy |  UVdesk Free Helpdesk |
|---|---|---|
| Popular rank | #1,946 | #35,492 |
| Active installs | 10K+ | 10+ |
| Downloads, last 30 days | 7.4K | 46 |
| Rating | 4.9(289) | 3.7(3) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 6.9.11 |
| Search multiplier | ×1.15 | ×0.11 |
| Last release | 6 days ago | 10 months ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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