WordPress plugin comparison
Support Genix vs UVdesk Free Helpdesk
At a glance
- Support Genix has more active installs: 3K+, against 10+ for UVdesk Free Helpdesk.
- On a typical day, Support Genix is downloaded about 129 times, UVdesk Free Helpdesk about 2.
- Support Genix is rated higher: 4.5 out of 5 from 11 reviews, against 3.7 from 3 reviews.
- Support Genix was updated more recently: Nov 3, 2026, against Dec 24, 2025 for UVdesk Free Helpdesk.
- Support Genix is tested with a newer WordPress: 7.1.4, against 6.9.11 for UVdesk Free Helpdesk.
- UVdesk Free Helpdesk has been around longer: since 2017, against 2022 for Support Genix.
Line by line
Support Genix leads on 7 of 7 comparable lines.
| Metric |  Support Genix |  UVdesk Free Helpdesk |
|---|---|---|
| Popular rank | #4,183 | #37,246 |
| Active installs | 3K+ | 10+ |
| Downloads, last 30 days | 7.3K | 44 |
| Rating | 4.5(11) | 3.7(3) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 6.9.11 |
| Search multiplier | ×0.83 | ×0.11 |
| Last release | 7 days ago | 10 months ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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