WordPress plugin comparison

Helpdesk Support Ticket System for WooCommerce vs Zendesk Support for WordPress

Helpdesk Support Ticket System for WooCommerce

by WPFactory

200+ installs5.0

Zendesk Support for WordPress

by zendesk_official

1K+ installs2.0

At a glance

Zendesk Support for WordPress has more active installs: 1K+, against 200+ for Helpdesk Support Ticket System for WooCommerce.
On a typical day, Zendesk Support for WordPress is downloaded about 34 times, Helpdesk Support Ticket System for WooCommerce about 14.
Helpdesk Support Ticket System for WooCommerce is rated higher: 5.0 out of 5 from 2 reviews, against 2.0 from 7 reviews.
Helpdesk Support Ticket System for WooCommerce was updated more recently: Sep 25, 2026, against Sep 5, 2023 for Zendesk Support for WordPress.
Helpdesk Support Ticket System for WooCommerce is tested with a newer WordPress: 7.1.4, against 6.3.14 for Zendesk Support for WordPress.
Zendesk Support for WordPress has been around longer: since 2011, against 2019 for Helpdesk Support Ticket System for WooCommerce.

Helpdesk Support Ticket System for WooCommerce leads on 4 of 7 comparable lines.

Metric	Helpdesk Support Ticket System for WooCommerce	Zendesk Support for WordPress
Popular rank	#12,445	#5,222
Active installs	200+	1K+
Downloads, last 30 days	233	642
Rating	5.0(2)	2.0(7)
Support threads resolved	–	–
Tested up to	7.1.4	6.3.14
Search multiplier	×0.46	×0.02
Last release	1 month ago	3 years ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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