WordPress plugin comparison
Smart Support vs Zendesk Support for WordPress
Smart Support
by Smart Support
10+ installs5.0
Zendesk Support for WordPress
by zendesk_official
1K+ installs2.0
At a glance
- Zendesk Support for WordPress has more active installs: 1K+, against 10+ for Smart Support.
- On a typical day, Zendesk Support for WordPress is downloaded about 34 times, Smart Support about 3.
- Smart Support is rated higher: 5.0 out of 5 from 3 reviews, against 2.0 from 7 reviews.
- Smart Support was updated more recently: Aug 27, 2026, against Sep 5, 2023 for Zendesk Support for WordPress.
- Smart Support is tested with a newer WordPress: 7.1.4, against 6.3.14 for Zendesk Support for WordPress.
- Zendesk Support for WordPress has been around longer: since 2011, against 2025 for Smart Support.
Line by line
Smart Support leads on 4 of 7 comparable lines.
| Metric | Smart Support | Zendesk Support for WordPress |
|---|---|---|
| Popular rank | #42,640 | #5,229 |
| Active installs | 10+ | 1K+ |
| Downloads, last 30 days | 72 | 671 |
| Rating | 5.0(3) | 2.0(7) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 6.3.14 |
| Search multiplier | ×0.22 | ×0.02 |
| Last release | 2 months ago | 3 years ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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