WordPress plugin comparison

Support Ticket System vs WP Advanced Ticket System, Elite Support Helpdesk

Support Ticket System

by en0x

10+ installs4.5

WP Advanced Ticket System, Elite Support Helpdesk

by firebird75

100+ installs4.0

At a glance

WP Advanced Ticket System, Elite Support Helpdesk has more active installs: 100+, against 10+ for Support Ticket System.
On a typical day, WP Advanced Ticket System, Elite Support Helpdesk is downloaded about 5 times, Support Ticket System about 2.
Support Ticket System is rated higher: 4.5 out of 5 from 4 reviews, against 4.0 from 58 reviews.
WP Advanced Ticket System, Elite Support Helpdesk was updated more recently: Oct 12, 2025, against Jan 27, 2017 for Support Ticket System.
WP Advanced Ticket System, Elite Support Helpdesk is tested with a newer WordPress: 6.8.12, against 4.7.39 for Support Ticket System.
WP Advanced Ticket System, Elite Support Helpdesk has been around longer: since 2009, against 2015 for Support Ticket System.

WP Advanced Ticket System, Elite Support Helpdesk leads on 6 of 7 comparable lines.

Metric	Support Ticket System	WP Advanced Ticket System, Elite Support Helpdesk
Popular rank	#32,284	#13,508
Active installs	10+	100+
Downloads, last 30 days	32	101
Rating	4.5(4)	4.0(58)
Support threads resolved	–	–
Tested up to	4.7.39	6.8.12
Search multiplier	×0.00	×0.18
Last release	9 years ago	1 year ago
Requires PHP	–	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.