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WordPress plugin comparison

Awesome Support vs Support Ticket System

At a glance

  • Awesome Support has more active installs: 6K+, against 10+ for Support Ticket System.
  • On a typical day, Awesome Support is downloaded about 135 times, Support Ticket System about 2.
  • Support Ticket System is rated higher: 4.5 out of 5 from 4 reviews, against 3.5 from 194 reviews.
  • Awesome Support was updated more recently: Oct 16, 2026, against Jan 27, 2017 for Support Ticket System.
  • Awesome Support is tested with a newer WordPress: 7.1.4, against 4.7.39 for Support Ticket System.
  • Awesome Support has been around longer: since 2014, against 2015 for Support Ticket System.

Line by line

Awesome Support leads on 6 of 7 comparable lines.

MetricAwesome SupportSupport Ticket System
Popular rank#2,871#32,284
Active installs6K+10+
Downloads, last 30 days5.3K32
Rating3.5(194)4.5(4)
Support threads resolved100%–
Tested up to7.1.44.7.39
Search multiplier×0.80×0.00
Last release25 days ago9 years ago
Requires PHP7.4–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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