Support Ticket System
v1.3.6by en0x · updated 9 years ago
Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.
- Rank
- #32,252
- Down438 vs yesterday
- Active installs (est.)
- ≈ 16
- 10+ reported · High
- Total downloads
- 7.1K
- 7,055 all-time
- Rating
- 4.5/5
- 4 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Support Ticket System at a glance
Support Ticket System is a WordPress plugin by en0x with 10+ active installs, the #32,252 most popular plugin on WordPress.org. On a typical day it’s downloaded about 2 times, 100% more than the month before. It’s rated 4.5 out of 5 from 4 reviews. Version 1.3.6 came out on Jan 27, 2017, more than 9 years ago. It is tested up to WordPress 4.7.39. Among the 13 plugins tagged “request”, it ranks #7. It was first released in 2015.
Chart time range
Applies to every chart below. History from Oct 10, 2026, 30 days.
Downloads over time
Download stats34 downloads · the last 30 days
View as table
| Date | Support Ticket System |
|---|---|
| Oct 29, 2026 | 0 |
| Oct 28, 2026 | 3 |
| Oct 27, 2026 | 2 |
| Oct 26, 2026 | 2 |
| Oct 25, 2026 | 2 |
| Oct 24, 2026 | 1 |
| Oct 23, 2026 | 1 |
| Oct 22, 2026 | 0 |
| Oct 21, 2026 | 0 |
| Oct 20, 2026 | 1 |
| Oct 19, 2026 | 11 |
| Oct 18, 2026 | 2 |
| Oct 17, 2026 | 2 |
| Oct 16, 2026 | 0 |
| Oct 15, 2026 | 3 |
| Oct 14, 2026 | 0 |
| Oct 13, 2026 | 2 |
| Oct 12, 2026 | 0 |
| Oct 11, 2026 | 1 |
| Oct 10, 2026 | 1 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 16 · -5.9% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 9, 2026 | 16 |
| Nov 8, 2026 | 16 |
| Nov 7, 2026 | 16 |
| Nov 5, 2026 | 16 |
| Nov 4, 2026 | 16 |
| Nov 3, 2026 | 16 |
| Nov 2, 2026 | 16 |
| Nov 1, 2026 | 16 |
| Oct 31, 2026 | 16 |
| Oct 30, 2026 | 16 |
| Oct 29, 2026 | 16 |
| Oct 28, 2026 | 16 |
| Oct 27, 2026 | 17 |
Rank over time
#32,252 · up 742 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 9, 2026 | #32,252 |
| Nov 8, 2026 | #31,814 |
| Nov 6, 2026 | #33,256 |
| Nov 5, 2026 | #32,550 |
| Nov 4, 2026 | #32,318 |
| Nov 3, 2026 | #32,839 |
| Nov 2, 2026 | #32,790 |
| Nov 1, 2026 | #32,789 |
| Oct 31, 2026 | #32,978 |
| Oct 30, 2026 | #32,830 |
| Oct 28, 2026 | #33,003 |
| Oct 27, 2026 | #32,994 |
Growth %
Average -0.47% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 9, 2026 | 0.00% |
| Nov 8, 2026 | 0.00% |
| Nov 7, 2026 | 0.00% |
| Nov 5, 2026 | 0.00% |
| Nov 4, 2026 | 0.00% |
| Nov 3, 2026 | 0.00% |
| Nov 2, 2026 | 0.00% |
| Nov 1, 2026 | 0.00% |
| Oct 31, 2026 | 0.00% |
| Oct 30, 2026 | 0.00% |
| Oct 29, 2026 | 0.00% |
| Oct 28, 2026 | -5.88% |
Active installs band
10+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 9, 2026 | 10+ |
| Nov 8, 2026 | 10+ |
| Nov 7, 2026 | 10+ |
| Nov 6, 2026 | 10+ |
| Nov 5, 2026 | 10+ |
| Nov 4, 2026 | 10+ |
| Nov 3, 2026 | 10+ |
| Nov 2, 2026 | 10+ |
| Nov 1, 2026 | 10+ |
| Oct 31, 2026 | 10+ |
| Oct 30, 2026 | 10+ |
| Oct 29, 2026 | 10+ |
| Oct 28, 2026 | 10+ |
| Oct 27, 2026 | 10+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Support Ticket System ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #33003 → #32550
- Tested up to 4.7.38 → 4.7.39
Versions in use
Share of active installs on each published version, from WordPress.org.
- v1.3100%
Rating trend
4.5★★★★★4 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 1.3.6
- Requires WordPress
- 3.0.1
- Tested up to
- 4.7.39
- Requires PHP
- –
- First released
- Sep 2, 2015
- Last updated
- Jan 27, 2017
- Releases, last 12 months
- …
Questions about Support Ticket System
How many websites use Support Ticket System?
Support Ticket System is active on 10+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #32,252 most popular plugin on WordPress.org.
How many times has Support Ticket System been downloaded?
7,055 times in total since 2015. On a typical day it’s downloaded about 2 times. See download stats
When was Support Ticket System last updated?
Version 1.3.6 came out on Jan 27, 2017 (9 years ago).
Is Support Ticket System compatible with the latest WordPress?
Support Ticket System’s readme says it’s tested up to WordPress 4.7.39, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Is Support Ticket System still maintained?
Its last release was 9 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.
What rating does Support Ticket System have?
4.5 out of 5 from 4 reviews on WordPress.org.
What are the best alternatives to Support Ticket System?
The plugins most like Support Ticket System, by the tags they share, are WP Advanced Ticket System, Elite Support Helpdesk (100+), Awesome Support (6K+) and Support WebP (4K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
4.5
★★★★★
4 reviews
- 5 stars: 3 reviews, 75%
- 4 stars: 0 reviews, 0%
- 3 stars: 1 reviews, 25%
- 2 stars: 0 reviews, 0%
- 1 stars: 0 reviews, 0%
- Positive
- 75%4–5★
- Mixed
- 25%3★
- Critical
- 0%1–2★
- About 1 more 5★ reviews would lift it to 4.6.
- Each new 1★ review takes 7 five-star reviews to balance out.
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 16 |
| Reported installs | 10+ |
| Rating | 4.5 |
| Reviews | 4 |
| Total downloads | 7.1K |
| Author | en0x |
| First released | Sep 2, 2015 |
| Version | 1.3.6 |
| Requires WP | 3.0.1 |
| Requires PHP | – |
| Last updated | Jan 27, 2017 |
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