WordPress plugin comparison

Support Ticket System vs Zendesk Support for WordPress

Support Ticket System

by en0x

10+ installs4.5

Zendesk Support for WordPress

by zendesk_official

1K+ installs2.0

At a glance

Zendesk Support for WordPress has more active installs: 1K+, against 10+ for Support Ticket System.
On a typical day, Zendesk Support for WordPress is downloaded about 34 times, Support Ticket System about 2.
Support Ticket System is rated higher: 4.5 out of 5 from 4 reviews, against 2.0 from 7 reviews.
Zendesk Support for WordPress was updated more recently: Sep 5, 2023, against Jan 27, 2017 for Support Ticket System.
Zendesk Support for WordPress is tested with a newer WordPress: 6.3.14, against 4.7.39 for Support Ticket System.
Zendesk Support for WordPress has been around longer: since 2011, against 2015 for Support Ticket System.

Zendesk Support for WordPress leads on 6 of 7 comparable lines.

Metric	Support Ticket System	Zendesk Support for WordPress
Popular rank	#32,284	#5,229
Active installs	10+	1K+
Downloads, last 30 days	32	671
Rating	4.5(4)	2.0(7)
Support threads resolved	–	–
Tested up to	4.7.39	6.3.14
Search multiplier	×0.00	×0.02
Last release	9 years ago	3 years ago
Requires PHP	–	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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