WordPress plugin comparison

KnowledgeBase with AI ChatBot HelpDesk vs Zendesk Support for WordPress

KnowledgeBase with AI ChatBot HelpDesk

by QuantumCloud

30+ installs4.6

Zendesk Support for WordPress

by zendesk_official

1K+ installs2.0

At a glance

Zendesk Support for WordPress has more active installs: 1K+, against 30+ for KnowledgeBase with AI ChatBot HelpDesk.
On a typical day, Zendesk Support for WordPress is downloaded about 34 times, KnowledgeBase with AI ChatBot HelpDesk about 24.
KnowledgeBase with AI ChatBot HelpDesk is rated higher: 4.6 out of 5 from 14 reviews, against 2.0 from 7 reviews.
KnowledgeBase with AI ChatBot HelpDesk was updated more recently: Jun 26, 2026, against Sep 5, 2023 for Zendesk Support for WordPress.
KnowledgeBase with AI ChatBot HelpDesk is tested with a newer WordPress: 7.0.8, against 6.3.14 for Zendesk Support for WordPress.
Zendesk Support for WordPress has been around longer: since 2011, against 2017 for KnowledgeBase with AI ChatBot HelpDesk.

KnowledgeBase with AI ChatBot HelpDesk leads on 4 of 7 comparable lines.

Metric	KnowledgeBase with AI ChatBot HelpDesk	Zendesk Support for WordPress
Popular rank	#23,960	#5,209
Active installs	30+	1K+
Downloads, last 30 days	433	671
Rating	4.6(14)	2.0(7)
Support threads resolved	–	–
Tested up to	7.0.8	6.3.14
Search multiplier	×0.26	×0.02
Last release	4 months ago	3 years ago
Requires PHP	5.6	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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