WordPress plugin comparison

KnowledgeBase with AI ChatBot HelpDesk vs Support Genix

KnowledgeBase with AI ChatBot HelpDesk

by QuantumCloud

30+ installs4.6

Support Genix

by DevItems

2K+ installs4.5

At a glance

Support Genix has more active installs: 2K+, against 30+ for KnowledgeBase with AI ChatBot HelpDesk.
On a typical day, Support Genix is downloaded about 131 times, KnowledgeBase with AI ChatBot HelpDesk about 24.
KnowledgeBase with AI ChatBot HelpDesk is rated higher: 4.6 out of 5 from 14 reviews, against 4.5 from 11 reviews.
Support Genix was updated more recently: Nov 3, 2026, against Jun 26, 2026 for KnowledgeBase with AI ChatBot HelpDesk.
Support Genix is tested with a newer WordPress: 7.1.4, against 7.0.8 for KnowledgeBase with AI ChatBot HelpDesk.
KnowledgeBase with AI ChatBot HelpDesk has been around longer: since 2017, against 2022 for Support Genix.

Support Genix leads on 6 of 7 comparable lines.

Metric	KnowledgeBase with AI ChatBot HelpDesk	Support Genix
Popular rank	#23,960	#4,186
Active installs	30+	2K+
Downloads, last 30 days	433	7.1K
Rating	4.6(14)	4.5(11)
Support threads resolved	–	100%
Tested up to	7.0.8	7.1.4
Search multiplier	×0.26	×0.78
Last release	4 months ago	6 days ago
Requires PHP	5.6	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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