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WordPress plugin comparison

Help Desk WP vs SupportCandy

At a glance

  • SupportCandy has more active installs: 10K+, against fewer than 10 for Help Desk WP.
  • On a typical day, SupportCandy is downloaded about 202 times, Help Desk WP about 2.
  • Help Desk WP has no reviews yet.
  • SupportCandy was updated more recently: Nov 3, 2026, against Jan 30, 2022 for Help Desk WP.
  • SupportCandy is tested with a newer WordPress: 7.1.4, against 5.9.20 for Help Desk WP.
  • SupportCandy has been around longer: since 2018, against 2021 for Help Desk WP.

Line by line

SupportCandy leads on 6 of 6 comparable lines.

MetricHelp Desk WPSupportCandy
Popular rank#69,584#1,946
Active installsFewer than 1010K+
Downloads, last 30 days447.4K
RatingNo ratings4.9(289)
Support threads resolved–100%
Tested up to5.9.207.1.4
Search multiplier×0.00×1.15
Last release4 years ago5 days ago
Requires PHP–7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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