WordPress plugin comparison
HelpCrunch vs Intercom
At a glance
- Intercom has more active installs: 5K+, against 2K+ for HelpCrunch.
- On a typical day, Intercom is downloaded about 64 times, HelpCrunch about 23.
- HelpCrunch is rated higher: 5.0 out of 5 from 6 reviews, against 3.4 from 11 reviews.
- HelpCrunch was updated more recently: Aug 21, 2026, against Apr 16, 2025 for Intercom.
- HelpCrunch is tested with a newer WordPress: 7.1.0, against 6.7.11 for Intercom.
- Intercom has been around longer: since 2013, against 2016 for HelpCrunch.
Line by line
HelpCrunch leads on 4 of 7 comparable lines.
| Metric |  HelpCrunch |  Intercom |
|---|---|---|
| Popular rank | #4,343 | #3,015 |
| Active installs | 2K+ | 5K+ |
| Downloads, last 30 days | 583 | 1.2K |
| Rating | 5.0(6) | 3.4(11) |
| Support threads resolved | – | – |
| Tested up to | 7.1.0 | 6.7.11 |
| Search multiplier | ×0.70 | ×0.21 |
| Last release | 2 months ago | 1 year ago |
| Requires PHP | – | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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