WordPress plugin comparison
Chat Widget vs Intercom
At a glance
- Chat Widget has more active installs: 9K+, against 5K+ for Intercom.
- On a typical day, Chat Widget is downloaded about 77 times, Intercom about 64.
- Chat Widget is rated higher: 4.9 out of 5 from 112 reviews, against 3.4 from 11 reviews.
- Chat Widget was updated more recently: Nov 7, 2026, against Apr 16, 2025 for Intercom.
- Chat Widget is tested with a newer WordPress: 7.1.4, against 6.7.11 for Intercom.
- Intercom has been around longer: since 2013, against 2022 for Chat Widget.
Line by line
Chat Widget leads on 7 of 7 comparable lines.
| Metric |  Chat Widget |  Intercom |
|---|---|---|
| Popular rank | #2,179 | #3,015 |
| Active installs | 9K+ | 5K+ |
| Downloads, last 30 days | 4.6K | 1.2K |
| Rating | 4.9(112) | 3.4(11) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 6.7.11 |
| Search multiplier | ×0.86 | ×0.21 |
| Last release | 2 days ago | 1 year ago |
| Requires PHP | 7.4 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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