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Intercom

v3.0.2

by Intercom · updated 1 year ago

Official Intercom WordPress plugin: Engage visitors in real time, power growth with AI, and convert leads into loyal customers.

AIchatcustomerIntercom
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#3,011
Up7 vs yesterday
Active installs (est.)
≈ 5,520
5K+ reported · High
Total downloads
211.2K
211,231 all-time
Rating
3.4/5
11 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +0% (30d)·Toward 6K+ · ETA unknown

Intercom at a glance

Intercom is a WordPress plugin by Intercom with 5K+ active installs, the #3,011 most popular plugin on WordPress.org. On a typical day it’s downloaded about 64 times, about the same as the month before. It’s rated 3.4 out of 5 from 11 reviews. Version 3.0.2 came out on Apr 16, 2025, more than a year ago. It is tested up to WordPress 6.7.11. It leads the 50 plugins tagged “customer”. It was first released in 2013.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

1.3K downloads · the last 30 days

Downloads over time
Intercom Compare series
Downloads over time: 26 days across 1 series.50100Oct 9Oct 13Oct 17Oct 22Oct 26Oct 30Nov 3Oct 29, 2026: Tested up to 6.7.11
View as table
DateIntercom
Nov 3, 202687
Nov 2, 202668
Nov 1, 202633
Oct 31, 202630
Oct 30, 202660
Oct 29, 202638
Oct 28, 202689
Oct 27, 2026135
Oct 26, 202677
Oct 25, 202639
Oct 24, 202627
Oct 23, 202649
Oct 22, 202680
Oct 21, 202668
Oct 20, 202642
Oct 19, 202650
Oct 18, 202622
Oct 17, 202643
Oct 16, 202627
Oct 15, 202623
Oct 14, 202650
Oct 13, 202636
Oct 12, 202638
Oct 11, 202618
Oct 10, 202623
Oct 9, 202633

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 5,523 · -1.2% in the last 30 days

Estimated installs
Estimated installs: 12 days across 1 series.5.6KOct 27Oct 29Oct 31Nov 2Nov 4Nov 8Oct 29, 2026: Tested up to 6.7.11
View as table
DateEstimated installs
Nov 8, 20265,523
Nov 7, 20265,515
Nov 5, 20265,529
Nov 4, 20265,535
Nov 3, 20265,523
Nov 2, 20265,536
Nov 1, 20265,547
Oct 31, 20265,558
Oct 30, 20265,569
Oct 29, 20265,584
Oct 28, 20265,587
Oct 27, 20265,589

Rank over time

#3,011 · down 59 in the last 30 days

Popular rank
Popular rank: 14 days across 1 series.#3K#3K#3K#3KOct 16Oct 27Oct 31Nov 4Nov 8Oct 29, 2026: Tested up to 6.7.11
View as table
DateDaily snapshot
Nov 8, 2026#3,011
Nov 7, 2026#3,018
Nov 6, 2026#3,016
Nov 5, 2026#3,012
Nov 4, 2026#3,008
Nov 3, 2026#3,012
Nov 2, 2026#3,007
Nov 1, 2026#3,000
Oct 31, 2026#2,995
Oct 30, 2026#2,991
Oct 29, 2026#2,987
Oct 28, 2026#2,994
Oct 27, 2026#2,992
Oct 16, 2026#2,952

Growth %

Average -0.10% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 11 days across 1 series.-0.2%0%0.2%Oct 28Oct 30Nov 1Nov 4Nov 8
View as table
DateGrowth
Nov 8, 2026+0.14%
Nov 7, 2026-0.13%
Nov 5, 2026-0.11%
Nov 4, 2026+0.22%
Nov 3, 2026-0.23%
Nov 2, 2026-0.20%
Nov 1, 2026-0.20%
Oct 31, 2026-0.20%
Oct 30, 2026-0.27%
Oct 29, 2026-0.05%
Oct 28, 2026-0.04%

Active installs band

5K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 14 days across 1 series.4.8K5K5.2KOct 16Oct 27Oct 31Nov 4Nov 8Oct 29, 2026: Tested up to 6.7.11
View as table
DateDaily snapshot
Nov 8, 20265K+
Nov 7, 20265K+
Nov 6, 20265K+
Nov 5, 20265K+
Nov 4, 20265K+
Nov 3, 20265K+
Nov 2, 20265K+
Nov 1, 20265K+
Oct 31, 20265K+
Oct 30, 20265K+
Oct 29, 20265K+
Oct 28, 20265K+
Oct 27, 20265K+
Oct 16, 20265K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where Intercom ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #2994 → #3012
    • Tested up to 6.7.10 → 6.7.11

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v3.069%
  • v2.631%
  • v2.50.6%

Rating trend

3.4★★★★★11 reviews · steady in the last 30 days

Requirements & info

Version history
Version
3.0.2
Requires WordPress
4.7.0
Tested up to
6.7.11
Requires PHP
7.2
First released
Apr 27, 2013
Last updated
Apr 16, 2025
Releases, last 12 months
…

Questions about Intercom

How many websites use Intercom?

Intercom is active on 5K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #3,011 most popular plugin on WordPress.org.

How many times has Intercom been downloaded?

211,231 times in total since 2013. On a typical day it’s downloaded about 64 times. See download stats

When was Intercom last updated?

Version 3.0.2 came out on Apr 16, 2025 (1 year ago). See every release

Is Intercom compatible with the latest WordPress?

Intercom’s readme says it’s tested up to WordPress 6.7.11, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Does Intercom have known security vulnerabilities?

None that affect the current version. WPVulnerability’s database lists 1 older issue, fixed in earlier versions, so keep Intercom up to date. See its security record

Is Intercom still maintained?

Its last release was 1 year ago, so it may no longer be actively maintained. No support threads were opened in the last two months.

What rating does Intercom have?

3.4 out of 5 from 11 reviews on WordPress.org. 55% of them give 5 stars.

What are the best alternatives to Intercom?

The plugins most like Intercom, by the tags they share, are Chatway Live Chat (30K+), Chat Widget (9K+) and CodeKit (7K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

3.4

★★★★★

11 reviews

  • 5 stars: 6 reviews, 55%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 1 reviews, 9%
  • 2 stars: 0 reviews, 0%
  • 1 stars: 4 reviews, 36%
Positive
55%4–5★
Mixed
9%3★
Critical
36%1–2★
  • About 1 more 5★ reviews would lift it to 3.5.
  • Each new 1★ review takes 1 five-star review to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Intercom
Suggested:
Metric
Intercom
Estimated installs≈ 5,520
Reported installs5K+
Rating3.4
Reviews11
Total downloads211.2K
AuthorIntercom
First releasedApr 27, 2013
Version3.0.2
Requires WP4.7.0
Requires PHP7.2
Last updatedApr 16, 2025

Alternatives to Intercom

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Intercom vs Chatway Live ChatIntercom vs Chat WidgetIntercom vs CodeKit