WordPress plugin comparison
Chatway Live Chat vs Intercom
At a glance
- Chatway Live Chat has more active installs: 30K+, against 5K+ for Intercom.
- On a typical day, Chatway Live Chat is downloaded about 205 times, Intercom about 64.
- Chatway Live Chat is rated higher: 5.0 out of 5 from 776 reviews, against 3.4 from 11 reviews.
- Chatway Live Chat was updated more recently: Oct 27, 2026, against Apr 16, 2025 for Intercom.
- Chatway Live Chat is tested with a newer WordPress: 7.1.4, against 6.7.11 for Intercom.
- Intercom has been around longer: since 2013, against 2023 for Chatway Live Chat.
Line by line
Chatway Live Chat leads on 7 of 7 comparable lines.
| Metric |  Chatway Live Chat |  Intercom |
|---|---|---|
| Popular rank | #1,066 | #3,015 |
| Active installs | 30K+ | 5K+ |
| Downloads, last 30 days | 5.9K | 1.2K |
| Rating | 5.0(776) | 3.4(11) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 6.7.11 |
| Search multiplier | ×2.32 | ×0.21 |
| Last release | 13 days ago | 1 year ago |
| Requires PHP | – | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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