WordPress plugin comparison
Help Scout vs Zendesk Support for WordPress
Help Scout
by BoldGrid
300+ installs4.3
Zendesk Support for WordPress
by zendesk_official
1K+ installs2.0
At a glance
- Zendesk Support for WordPress has more active installs: 1K+, against 300+ for Help Scout.
- On a typical day, Zendesk Support for WordPress is downloaded about 34 times, Help Scout about 10.
- Help Scout is rated higher: 4.3 out of 5 from 6 reviews, against 2.0 from 7 reviews.
- Help Scout was updated more recently: Aug 18, 2026, against Sep 5, 2023 for Zendesk Support for WordPress.
- Help Scout is tested with a newer WordPress: 7.1.4, against 6.3.14 for Zendesk Support for WordPress.
- Zendesk Support for WordPress has been around longer: since 2011, against 2016 for Help Scout.
Line by line
Help Scout leads on 4 of 7 comparable lines.
| Metric | Help Scout | Zendesk Support for WordPress |
|---|---|---|
| Popular rank | #10,312 | #5,229 |
| Active installs | 300+ | 1K+ |
| Downloads, last 30 days | 280 | 671 |
| Rating | 4.3(6) | 2.0(7) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 6.3.14 |
| Search multiplier | ×0.47 | ×0.02 |
| Last release | 2 months ago | 3 years ago |
| Requires PHP | – | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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