WordPress plugin comparison
Help Scout vs WP Help
At a glance
- WP Help has more active installs: 9K+, against 300+ for Help Scout.
- On a typical day, WP Help is downloaded about 73 times, Help Scout about 10.
- WP Help is rated higher: 4.8 out of 5 from 54 reviews, against 4.3 from 6 reviews.
- Help Scout was updated more recently: Aug 18, 2026, against Apr 20, 2024 for WP Help.
- Help Scout is tested with a newer WordPress: 7.1.4, against 6.5.14 for WP Help.
- WP Help has been around longer: since 2011, against 2016 for Help Scout.
Line by line
WP Help leads on 4 of 7 comparable lines.
| Metric |  Help Scout |  WP Help |
|---|---|---|
| Popular rank | #10,337 | #2,296 |
| Active installs | 300+ | 9K+ |
| Downloads, last 30 days | 286 | 2.2K |
| Rating | 4.3(6) | 4.8(54) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 6.5.14 |
| Search multiplier | ×0.47 | ×0.10 |
| Last release | 2 months ago | 2 years ago |
| Requires PHP | – | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
More comparisons
Is one of these yours?
Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.
Start free