WordPress plugin comparison

Freelancer Support System vs Customer Support Ticket System & Helpdesk

Freelancer Support System

by gayatripol

Fewer than 10 installs4.0

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Customer Support Ticket System & Helpdesk has more active installs: 400+, against fewer than 10 for Freelancer Support System.
On a typical day, Customer Support Ticket System & Helpdesk is downloaded about 20 times, Freelancer Support System about 1.
Customer Support Ticket System & Helpdesk is rated higher: 4.3 out of 5 from 27 reviews, against 4.0 from 4 reviews.
Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against May 25, 2026 for Freelancer Support System.
Both are tested up to WordPress 7.0.8.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2026 for Freelancer Support System.

Customer Support Ticket System & Helpdesk leads on 6 of 6 comparable lines.

Metric	Freelancer Support System	Customer Support Ticket System & Helpdesk
Popular rank	#67,157	#9,865
Active installs	Fewer than 10	400+
Downloads, last 30 days	36	373
Rating	4.0(4)	4.3(27)
Support threads resolved	–	–
Tested up to	7.0.8	7.0.8
Search multiplier	×0.07	×0.49
Last release	5 months ago	3 months ago
Requires PHP	–	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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