Best knowledge base plugins for WordPress
The most popular knowledge base plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. BetterDocs leads with 30K+ active installs, ahead of Echo Knowledge Base (10K+) and Helpie FAQ (8K+). All 131 plugins tagged “knowledge base” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 10 knowledge base plugins
- 1.
BetterDocsThe most installed knowledge base plugin, with 30K+ active installs. Rated 4.8 from 515 reviews, updated 4 weeks ago.
- 2.
Echo Knowledge Base10K+ active installs. Rated 4.9 from 124 reviews, updated 23 hours ago.
- 3.
Helpie FAQ8K+ active installs. Rated 4.5 from 80 reviews, updated 1 month ago.
- 4.
JS Help Desk7K+ active installs. Rated 3.7 from 74 reviews, updated 5 days ago.
- 5.
Hyve Lite7K+ active installs. Rated 4.3 from 6 reviews, updated 2 weeks ago.
- 6.
weDocs5K+ active installs. Rated 4.6 from 69 reviews, updated 5 days ago.
- 7.
Support Genix2K+ active installs. Rated 4.5 from 11 reviews, updated 6 days ago.
- 8.
EazyDocs2K+ active installs. Rated 4.7 from 100 reviews, updated 1 week ago.
- 9.
Knowledge Base documentation & wiki plugin2K+ active installs. Rated 4.8 from 75 reviews, updated 2 months ago.
- 10.
Yada Wiki2K+ active installs. Rated 4.9 from 23 reviews, updated 11 months ago. Tested only up to WordPress 6.9.11.
All 131 plugins tagged “knowledge base”

BetterDocs
Down in the last 7 days:3#962by WPDeveloper28 days ago
Documentation, FAQ & Knowledge Base plugin to create docs, FAQs, product FAQ, wikis & help center with MCP, AI writing, instant answers & AI Chatbot.
- Installs
- 30K+
- Rating
- 4.8(515)
- Downloads
- 390/day

Echo Knowledge Base
Down in the last 7 days:2#1,663by echopluginstoday
A fully featured, easy-to-use documentation plugin with AI chat, search, FAQs, and quizzes. Build beautiful knowledge bases, docs, and wikis.
- Installs
- 10K+
- Rating
- 4.9(124)
- Downloads
- 219/day

Helpie FAQ
Down in the last 7 days:15#2,320by Essekia1 month ago
Accordion , FAQ & Docs builder with Drag and Drop features. Helpie Accordion FAQ plugin works with Helpie Knowledge Base , Woocommerce & Elementor
- Installs
- 8K+
- Rating
- 4.5(80)
- Downloads
- 75/day

JS Help Desk
#2,493by JoomSky5 days ago
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
- Installs
- 7K+
- Rating
- 3.7(74)
- Downloads
- 286/day

Hyve Lite
Up in the last 7 days:1#2,654by Themeisle18 days ago
AI chatbot that engages visitors 24/7 and automates customer support from your content. Use free monthly AI credits or scale with your OpenAI key.
- Installs
- 7K+
- Rating
- 4.3(6)
- Downloads
- 129/day

weDocs
Up in the last 7 days:2#3,202by weDevs5 days ago
Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, changelogs, FAQ, glossary and an AI chatbot to help users find …
- Installs
- 5K+
- Rating
- 4.6(69)
- Downloads
- 159/day

Support Genix
Down in the last 7 days:10#4,186by DevItems6 days ago
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
- Installs
- 2K+
- Rating
- 4.5(11)
- Downloads
- 131/day

EazyDocs
Down in the last 7 days:22#4,691by Spider Themes7 days ago
Build professional knowledge bases with unlimited docs, drag-and-drop editor, live search, and SEO optimization.
- Installs
- 2K+
- Rating
- 4.7(100)
- Downloads
- 117/day

Knowledge Base documentation & wiki plugin
Up in the last 7 days:3#4,755by BasePress2 months ago
Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.
- Installs
- 2K+
- Rating
- 4.8(75)
- Downloads
- 33/day

Yada Wiki
Down in the last 7 days:13#4,804by dmccan11 months ago
Yada Wiki is a simple wiki for your WordPress site.
- Installs
- 2K+
- Rating
- 4.9(23)
- Downloads
- 23/day
Freshdesk (official)
Down in the last 7 days:16#7,575by Freshworks2 years ago
Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.
- Installs
- 800+
- Rating
- 2.5(8)
- Downloads
- 11/day

Creative Addons for Elementor
Up in the last 7 days:12#7,738by echopluginstoday
Write articles and documents faster and more easily using our powerful and practical Elementor widgets.
- Installs
- 700+
- Rating
- 5.0(3)
- Downloads
- 11/day

DocsPress
Down in the last 7 days:23#9,988by nK16 days ago
Create, host and manage multiple products documentations.
- Installs
- 300+
- Rating
- 4.4(14)
- Downloads
- 11/day

VS Knowledge Base
Down in the last 7 days:1#10,809by Guido2 months ago
With this lightweight plugin you can create a knowledge base that contains your categories and posts.
- Installs
- 300+
- Rating
- 4.8(17)
- Downloads
- 11/day

HelpJet
#13,562by HelpJet1 month ago
AI support chatbot trained on your website, docs and PDFs. Answers customer questions 24/7 as a chat widget, block or shortcode. Free plan included.
- Installs
- 100+
- Rating
- 4.5(2)
- Downloads
- 23/day

Knowledge Base
Up in the last 7 days:108#16,087by Ajay2 days ago
Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.
- Installs
- 100+
- Rating
- 5.0(2)
- Downloads
- 27/day
PingBlink
Down in the last 7 days:248#17,712by Upluggit4 months ago
A beautifully designed, lightning-fast widget for Help articles, Announcements, and Offers. Keep your users engaged without leaving the page.
- Installs
- 80+
- Rating
- –
- Downloads
- 0/day

AssistCamp
Up in the last 7 days:223#18,426by Imtiaz Rayhan1 month ago
A WordPress documentation plugin with Full Site Editing blocks and classic theme support for creating organized knowledge bases.
- Installs
- 70+
- Rating
- –
- Downloads
- 11/day

Smart Docs
Up in the last 7 days:113#20,061by Achal Jain11 months ago
Knowledge Base & Documentation Plugin for WordPress.
- Installs
- 60+
- Rating
- 5.0(3)
- Downloads
- 0/day
HelpPress Knowledge Base
Down in the last 7 days:20#20,225by Galen Gidman6 years ago
A WordPress knowledge base plugin compatible with almost any theme.
- Installs
- 50+
- Rating
- 5.0(4)
- Downloads
- 0/day

Content Publisher for Confluence
Down in the last 7 days:756#21,523by RippleStep1 day ago
Publish, sync, and embed Confluence pages in WordPress. The complete Confluence WordPress integration for teams using Atlassian and WordPress together …
- Installs
- 40+
- Rating
- 5.0(2)
- Downloads
- 11/day

MinervaKB Lite
Down in the last 7 days:104#21,677by KonstruktStudio9 years ago
MinervaKB Lite is a fully responsive knowledge base plugin for WordPress with live search.
- Installs
- 40+
- Rating
- 5.0(2)
- Downloads
- 0/day

Knowledge Base CPT
Down in the last 7 days:151#22,678by DannyCooper7 years ago
Enables a 'knowledge base post' type and 'section' taxonomy.
- Installs
- 40+
- Rating
- 4.5(2)
- Downloads
- 0/day

BasePress Knowledge Base + Oxygen Visual Site Builder Integration
Up in the last 7 days:290#24,043by BasePress5 years ago
Integrate BasePress Knowledge Base with Oxygen Visual Site Builder
- Installs
- 30+
- Rating
- 3.7(3)
- Downloads
- 0/day

Ask My Content
Up in the last 7 days:442#24,892by Pavel Web Design LLC5 days ago
AI-powered Q&A chatbot floating chat, block and shortcode that answers questions based on your own site's pages and posts.
- Installs
- 30+
- Rating
- 5.0(1)
- Downloads
- 12/day

Zsoogi Clipper
Up in the last 7 days:130#32,836by The API Guys29 days ago
Create admin-only Zsoogi clips with a modern jQuery-free bookmarklet for web research and documentation.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

RAG Chat for Amazon Bedrock
#33,845by mobalabkashima1 year ago
Integrate WordPress content with Amazon Bedrock Knowledge Bases to create an intelligent RAG (Retrieval-Augmented Generation) chatbot system.
- Installs
- 10+
- Rating
- 5.0(3)
- Downloads
- 0/day

Easy Docs
Down in the last 7 days:43#34,208by EasyProLabs5 months ago
Documentation plugin to quickly create pages, organize folders, import GitHub Markdown, and display docs with shortcodes.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

Easy Accordion FAQ and Knowledge Base Software for WordPress
Down in the last 7 days:304#34,521by emarket-design1 year ago
Best WordPress Accordion FAQ & Knowledge Base plugin. Help users find answers fast with a responsive, easy-to-use knowledge base.
- Installs
- 10+
- Rating
- 5.0(5)
- Downloads
- 0/day

TWX-Chat
Up in the last 7 days:80#34,557by twxlabs16 days ago
AI-powered chatbot for WordPress. Let your website speak for itself with 3D Animated Talking Avatars. No usage limits.
- Installs
- 10+
- Rating
- 5.0(1)
- Downloads
- 14/day

SmartCloud AI-Kit
Down in the last 7 days:2,554#34,685by Smart Cloud Solutions Inc.1 day ago
Help visitors find answers in your content with a chatbot and semantic search. Pro connects to your own AI backend.
- Installs
- 10+
- Rating
- –
- Downloads
- 29/day

1CRM Customer Connection for WordPress
Up in the last 7 days:2,146#36,573by 1CRM Systems Corp.6 years ago
The easiest way to connect 1CRM with WordPress.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

NiroHelp
#38,902by NiroSuite7 days ago
AI help desk: knowledge base, support ticket system, and an AI chatbot and auto-responder that answer from your own docs. Unlimited agents.
- Installs
- 10+
- Rating
- 5.0(2)
- Downloads
- 12/day

WP Knowledge Base
Up in the last 7 days:7,733#39,591by Kyle M Brown7 years ago
Turn your WordPress site into a knowledge base.
- Installs
- 10+
- Rating
- 5.0(1)
- Downloads
- 0/day

KBucket
Up in the last 7 days:8,495#39,859by Optimal Access1 month ago
Turn curated content into stunning galleries, carousels, and grids on your WordPress site.
- Installs
- 10+
- Rating
- 5.0(4)
- Downloads
- 0/day

BasePress Knowledge Base + SearchWP Integration
Down in the last 7 days:4,944#42,534by BasePress5 years ago
Integrate BasePress Knowledge Base Premium with SearchWP 3.x and 4.x
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

Support Hero
Up in the last 7 days:3,681#43,271by Fernando Acosta8 years ago
Make your customers happier by educating them through self-help support
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

Instant Knowledge Base
#43,593by Seventh Sky2 months ago
Build a searchable WordPress knowledge base, documentation hub, help center, or FAQ with responsive layouts, live search, and analytics.
- Installs
- 10+
- Rating
- 5.0(1)
- Downloads
- 0/day

WebyPlus FAQ
Down in the last 7 days:8,362#45,277by webyplus1 month ago
Create unlimited FAQ and FAQ groups and display them in an accessible accordion without tracking or external services.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

AIOHM Knowledge Assistant
Up in the last 7 days:905#45,547by Adrian Aparaschivei5 months ago
WordPress 7.0-ready AI knowledge assistant with intelligent chatbot, brand voice alignment, privacy controls, and multi-provider AI support.
- Installs
- 10+
- Rating
- –
- Downloads
- 11/day

HAPPY
Up in the last 7 days:429#46,067by VillaTheme3 days ago
HAPPY - Helpdesk Support Ticket System support ticket system & helpdesk plugin. Features a custom ticket form builder, canned replies, and integra …
- Installs
- 10+
- Rating
- –
- Downloads
- 11/day

DocsBot
#46,346by Aaron Edwards18 days ago
Give visitors trusted AI support from your knowledge base with DocsBot. Match your brand and control where and for whom the widget appears.
- Installs
- 10+
- Rating
- –
- Downloads
- 11/day

WDV One Page Docs
Up in the last 7 days:19,408#49,015by vrpr1 year ago
A one page documentation plugin for WordPress.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
gmss-agent
Up in the last 7 days:12,400#50,234by gmsspress4 months ago
Floating chat widget that answers visitor questions from a JSON knowledge base on your own server. No external API, no data leaves your site.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day

Living Manual
#50,550by William Alexander2 months ago
Turn a PDF into a browsable, searchable manual website. Upload a document; get clean web pages, a table of contents, and real full-text search.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day

ChatProjects
Up in the last 7 days:3,730#50,986by chatprojects1 month ago
Chat with your documents and your site's content in WordPress, using your own OpenAI, Claude, Gemini, DeepSeek or OpenRouter API keys.
- Installs
- <10
- Rating
- –
- Downloads
- 11/day

Licensio Knowledge Base
#51,173by Lindeni Mahlalela8 days ago
A fast, standalone knowledge base with block-first authoring, relevant search and privacy-safe analytics.
- Installs
- <10
- Rating
- –
- Downloads
- 26/day

Intellichat
#52,419by Sky Plugins3 months ago
AI Chatbot with RAG, Gemini & Floating Widget. Train on your content, customize the widget, and answer visitor questions instantly.
- Installs
- <10
- Rating
- –
- Downloads
- 11/day

DearDocs
Up in the last 7 days:16,126#52,590by codersuraz9 months ago
Create a searchable Documentation site, Knowledge Base, or Help Center. Manage your support wiki and product docs with this powerful WordPress plugin.
- Installs
- <10
- Rating
- 5.0(2)
- Downloads
- 0/day

DocToucan
Up in the last 7 days:7,854#53,667by David Gwyer20 days ago
Build a searchable document library, connected help centre and WooCommerce product resources from one collection.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day