Support Hero
v1.0.0by Fernando Acosta · updated 8 years ago
Make your customers happier by educating them through self-help support
- Rank
- #36,159
- Up10,528 vs yesterday
- Active installs (est.)
- ≈ 15
- 10+ reported · High
- Total downloads
- 1.8K
- 1,831 all-time
- Rating
- –
- 0 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Support Hero at a glance
Support Hero is a WordPress plugin by Fernando Acosta with 10+ active installs, the #36,159 most popular plugin on WordPress.org. On a typical day it’s downloaded about 2 times, 33% fewer than the month before. It has no reviews yet. Version 1.0.0 came out on May 9, 2018, more than 8 years ago. It is tested up to WordPress 4.9.35. Among the 131 plugins tagged “knowledge base”, it ranks #32. It was first released in 2018.
Chart time range
Applies to every chart below. History from Oct 9, 2026, 31 days.
Downloads over time
Download stats42 downloads · the last 30 days
View as table
| Date | Support Hero |
|---|---|
| Oct 29, 2026 | 1 |
| Oct 28, 2026 | 2 |
| Oct 27, 2026 | 3 |
| Oct 26, 2026 | 2 |
| Oct 25, 2026 | 4 |
| Oct 24, 2026 | 3 |
| Oct 23, 2026 | 1 |
| Oct 22, 2026 | 1 |
| Oct 21, 2026 | 1 |
| Oct 20, 2026 | 1 |
| Oct 19, 2026 | 4 |
| Oct 18, 2026 | 2 |
| Oct 17, 2026 | 3 |
| Oct 16, 2026 | 1 |
| Oct 15, 2026 | 2 |
| Oct 14, 2026 | 2 |
| Oct 13, 2026 | 1 |
| Oct 12, 2026 | 1 |
| Oct 11, 2026 | 1 |
| Oct 10, 2026 | 3 |
| Oct 9, 2026 | 3 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 15 · +15.4% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 8, 2026 | 15 |
| Nov 7, 2026 | 12 |
| Nov 5, 2026 | 15 |
| Nov 4, 2026 | 12 |
| Nov 3, 2026 | 12 |
| Nov 2, 2026 | 12 |
| Nov 1, 2026 | 15 |
| Oct 31, 2026 | 12 |
| Oct 30, 2026 | 12 |
| Oct 29, 2026 | 12 |
| Oct 28, 2026 | 13 |
Rank over time
#36,159 · up 8,907 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | #36,159 |
| Nov 7, 2026 | #46,687 |
| Nov 6, 2026 | #44,862 |
| Nov 5, 2026 | #36,702 |
| Nov 2, 2026 | #46,952 |
| Nov 1, 2026 | #36,500 |
| Oct 30, 2026 | #45,996 |
| Oct 29, 2026 | #47,625 |
| Oct 28, 2026 | #45,066 |
Growth %
Average +1.31% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 8, 2026 | +25.00% |
| Nov 7, 2026 | -10.00% |
| Nov 5, 2026 | +25.00% |
| Nov 4, 2026 | 0.00% |
| Nov 3, 2026 | 0.00% |
| Nov 2, 2026 | -20.00% |
| Nov 1, 2026 | +25.00% |
| Oct 31, 2026 | 0.00% |
| Oct 30, 2026 | 0.00% |
| Oct 29, 2026 | -7.69% |
Active installs band
10+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | 10+ |
| Nov 7, 2026 | 10+ |
| Nov 6, 2026 | 10+ |
| Nov 5, 2026 | 10+ |
| Nov 4, 2026 | 10+ |
| Nov 3, 2026 | 10+ |
| Nov 2, 2026 | 10+ |
| Nov 1, 2026 | 10+ |
| Oct 31, 2026 | 10+ |
| Oct 30, 2026 | 10+ |
| Oct 29, 2026 | 10+ |
| Oct 28, 2026 | 10+ |
| Oct 27, 2026 | 10+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Support Hero ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #45066 → #36702
- Tested up to 4.9.34 → 4.9.35
Versions in use
Share of active installs on each published version, from WordPress.org.
- v1.0100%
Requirements & info
Version history- Version
- 1.0.0
- Requires WordPress
- 4.0
- Tested up to
- 4.9.35
- Requires PHP
- 5.6
- First released
- May 7, 2018
- Last updated
- May 9, 2018
- Releases, last 12 months
- …
Questions about Support Hero
How many websites use Support Hero?
Support Hero is active on 10+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #36,159 most popular plugin on WordPress.org.
How many times has Support Hero been downloaded?
1,831 times in total since 2018. On a typical day it’s downloaded about 2 times. See download stats
When was Support Hero last updated?
Version 1.0.0 came out on May 9, 2018 (8 years ago).
Is Support Hero compatible with the latest WordPress?
Support Hero’s readme says it’s tested up to WordPress 4.9.35, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Is Support Hero still maintained?
Its last release was 8 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.
What rating does Support Hero have?
No one has reviewed Support Hero on WordPress.org yet.
What are the best alternatives to Support Hero?
The plugins most like Support Hero, by the tags they share, are Helpie FAQ (8K+), JS Help Desk (7K+) and Awesome Support (6K+). Compare all alternatives
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 15 |
| Reported installs | 10+ |
| Rating | – |
| Reviews | 0 |
| Total downloads | 1.8K |
| Author | Fernando Acosta |
| First released | May 7, 2018 |
| Version | 1.0.0 |
| Requires WP | 4.0 |
| Requires PHP | 5.6 |
| Last updated | May 9, 2018 |
Alternatives to Support Hero
Compare all alternativesPopular plugins with the same tags, the most in common first.
Helpie FAQ
by Essekia
Accordion , FAQ & Docs builder with Drag and Drop features. Helpie Accordion FAQ plugin works with Helpie Knowledge Base , Woocommerce & Elementor
- Rank
- #2,312
- Installs
- 8K+
- 4.5
JS Help Desk
by JoomSky
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
- Rank
- #2,496
- Installs
- 7K+
- 3.7
Awesome Support
by awesomesupport
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
- Rank
- #2,876
- Installs
- 6K+
- 3.5
Support WebP
by Sayedul Sayem
This plugin will help you to upload webp format image in WordPress media library regardless of the theme. That is, it works with every theme.
- Rank
- #3,308
- Installs
- 4K+
- 5.0
Support Genix
by DevItems
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
- Rank
- #4,182
- Installs
- 3K+
- 4.5
Add Polylang support for Customizer
by richardevcom
This plugin adds Polylang support for WordPress Customizer.
- Rank
- #4,799
- Installs
- 2K+
- 4.5
Side by side:Support Hero vs Helpie FAQSupport Hero vs JS Help DeskSupport Hero vs Awesome Support
More by Fernando Acosta
See everything by Fernando AcostaOther plugins from this author in our catalog.
Make Column Clickable for Elementor
by Fernando Acosta
Make entire columns, sections and containers clickable in Elementor, with real SEO-friendly links, keyboard access and click tracking.
- Rank
- #387
- Installs
- 100K+
- 4.9
Autocomplete Address for WooCommerce
by Fernando Acosta
Preencha automaticamente o endereço a partir do CEP no checkout do WooCommerce.
- Rank
- #2,491
- Installs
- 7K+
- 4.8
WC Correios Easy Tracking Code
by Fernando Acosta
Adicione código de rastreio dos Correios sem precisar abrir o pedido no WooCommerce.
- Rank
- #11,608
- Installs
- 200+
- 5.0
Simulador de Parcelas
by Fernando Acosta
Defina diferentes taxas de juros de acordo com o número de parcelas
- Rank
- #19,247
- Installs
- 60+
Total Spent by Customer for WooCommerce
by Fernando Acosta
Add a sortable column to the users list to show how much the user spent on your WooCommerce Store.
- Rank
- #22,244
- Installs
- 40+
- 5.0
Restrict WooCommerce Reports Status
by Fernando Acosta
Make WooCommerce consider only "Completed" and "Processing" status for reports, not "On Hold"
- Rank
- #40,813
- Installs
- 10+
- 5.0