WordPress plugin comparison
JS Help Desk vs Support Hero
At a glance
- JS Help Desk has more active installs: 7K+, against 10+ for Support Hero.
- On a typical day, JS Help Desk is downloaded about 223 times, Support Hero about 2.
- Support Hero has no reviews yet.
- JS Help Desk was updated more recently: Nov 4, 2026, against May 9, 2018 for Support Hero.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 4.9.35 for Support Hero.
- JS Help Desk has been around longer: since 2014, against 2018 for Support Hero.
Line by line
JS Help Desk leads on 6 of 6 comparable lines.
| Metric |  JS Help Desk |  Support Hero |
|---|---|---|
| Popular rank | #2,493 | #39,361 |
| Active installs | 7K+ | 10+ |
| Downloads, last 30 days | 24.1K | 35 |
| Rating | 3.7(74) | No ratings |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 4.9.35 |
| Search multiplier | ×0.72 | ×0.00 |
| Last release | 6 days ago | 8 years ago |
| Requires PHP | 7.4 | 5.6 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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