WordPress plugin comparison
NiroHelp vs Customer Support Ticket System & Helpdesk
NiroHelp
by NiroSuite
10+ installs5.0
Customer Support Ticket System & Helpdesk
by emarket-design
400+ installs4.3
At a glance
- Customer Support Ticket System & Helpdesk has more active installs: 400+, against 10+ for NiroHelp.
- On a typical day, Customer Support Ticket System & Helpdesk is downloaded about 20 times, NiroHelp about 13.
- NiroHelp is rated higher: 5.0 out of 5 from 2 reviews, against 4.3 from 27 reviews.
- NiroHelp was updated more recently: Nov 2, 2026, against Jul 21, 2026 for Customer Support Ticket System & Helpdesk.
- NiroHelp is tested with a newer WordPress: 7.1.4, against 7.0.8 for Customer Support Ticket System & Helpdesk.
- Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2026 for NiroHelp.
Line by line
NiroHelp leads on 4 of 7 comparable lines.
| Metric | NiroHelp | Customer Support Ticket System & Helpdesk |
|---|---|---|
| Popular rank | #38,902 | #9,885 |
| Active installs | 10+ | 400+ |
| Downloads, last 30 days | 449 | 416 |
| Rating | 5.0(2) | 4.3(27) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×0.19 | ×0.49 |
| Last release | 7 days ago | 3 months ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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