WordPress plugin comparison
HelpCrunch vs LiveAgent
At a glance
- HelpCrunch has more active installs: 2K+, against 400+ for LiveAgent.
- On a typical day, HelpCrunch is downloaded about 24 times, LiveAgent about 21.
- HelpCrunch is rated higher: 5.0 out of 5 from 6 reviews, against 4.2 from 32 reviews.
- LiveAgent was updated more recently: Oct 6, 2026, against Aug 21, 2026 for HelpCrunch.
- Both are tested up to WordPress 7.1.0.
- LiveAgent has been around longer: since 2011, against 2016 for HelpCrunch.
Line by line
HelpCrunch leads on 4 of 6 comparable lines.
| Metric |  HelpCrunch |  LiveAgent |
|---|---|---|
| Popular rank | #4,342 | #9,782 |
| Active installs | 2K+ | 400+ |
| Downloads, last 30 days | 596 | 662 |
| Rating | 5.0(6) | 4.2(32) |
| Support threads resolved | – | – |
| Tested up to | 7.1.0 | 7.1.4 |
| Search multiplier | ×0.70 | ×0.49 |
| Last release | 2 months ago | 1 month ago |
| Requires PHP | – | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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