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LiveAgent – Omnichannel Help Desk & Live Chat Software

v4.5.3

by qusupport · updated 1 month ago

LiveAgent is a multichannel help desk software that offers over 180 help desk and live chat features. Discover the power of the universal inbox, a hyb …

chat pluginlive chatlive chat supportlive supportwordpress live chat
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#9,804
Up24 vs yesterday
Active installs (est.)
≈ 427
400+ reported · High
Total downloads
52.1K
52,096 all-time
Rating
4.2/5
32 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +51.7% (30d)·Toward 500+ · ETA ~10d

LiveAgent at a glance

LiveAgent is a WordPress plugin by qusupport with 400+ active installs, the #9,804 most popular plugin on WordPress.org. On a typical day it’s downloaded about 21 times, 52% more than the month before. It’s rated 4.2 out of 5 from 32 reviews. Version 4.5.3 came out on Oct 6, 2026 and is tested up to WordPress 7.1.4. It leads the 6 plugins tagged “live chat support”. It was first released in 2011.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

701 downloads · the last 30 days

Downloads over time
LiveAgent Compare series
Downloads over time: 30 days across 1 series.10203040Oct 9Oct 14Oct 19Oct 24Oct 28Nov 2Nov 7Oct 29, 2026: Tested up to 7.1.4
View as table
DateLiveAgent
Nov 7, 202618
Nov 6, 202615
Nov 5, 202613
Nov 4, 202621
Nov 3, 202618
Nov 2, 202628
Nov 1, 202624
Oct 31, 202621
Oct 30, 202622
Oct 29, 202622
Oct 28, 202624
Oct 27, 202612
Oct 26, 202621
Oct 25, 202617
Oct 24, 202622
Oct 23, 202620
Oct 22, 202630
Oct 21, 202628
Oct 20, 202621
Oct 19, 202637
Oct 18, 202636
Oct 17, 202618
Oct 16, 202622
Oct 15, 202619
Oct 14, 202622
Oct 13, 202638
Oct 12, 202630
Oct 11, 202625
Oct 10, 202627
Oct 9, 202630

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 427 · -0.5% in the last 30 days

Estimated installs
Estimated installs: 11 days across 1 series.424426428Oct 28Oct 30Nov 1Nov 4Nov 8Oct 29, 2026: Tested up to 7.1.4
View as table
DateEstimated installs
Nov 8, 2026427
Nov 7, 2026424
Nov 5, 2026424
Nov 4, 2026425
Nov 3, 2026425
Nov 2, 2026426
Nov 1, 2026426
Oct 31, 2026429
Oct 30, 2026427
Oct 29, 2026428
Oct 28, 2026429

Rank over time

#9,804 · down 48 in the last 30 days

Popular rank
Popular rank: 12 days across 1 series.#9.8K#9.8KOct 28Oct 30Nov 1Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 8, 2026#9,804
Nov 7, 2026#9,828
Nov 6, 2026#9,794
Nov 5, 2026#9,798
Nov 4, 2026#9,794
Nov 3, 2026#9,785
Nov 2, 2026#9,774
Nov 1, 2026#9,768
Oct 31, 2026#9,730
Oct 30, 2026#9,771
Oct 29, 2026#9,761
Oct 28, 2026#9,756

Growth %

Average -0.04% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 10 days across 1 series.-0.5%0%0.5%Oct 29Oct 31Nov 3Nov 5Nov 8
View as table
DateGrowth
Nov 8, 2026+0.71%
Nov 7, 20260.00%
Nov 5, 2026-0.23%
Nov 4, 20260.00%
Nov 3, 2026-0.23%
Nov 2, 20260.00%
Nov 1, 2026-0.70%
Oct 31, 2026+0.47%
Oct 30, 2026-0.23%
Oct 29, 2026-0.23%

Active installs band

400+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 13 days across 1 series.380400420Oct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 8, 2026400+
Nov 7, 2026400+
Nov 6, 2026400+
Nov 5, 2026400+
Nov 4, 2026400+
Nov 3, 2026400+
Nov 2, 2026400+
Nov 1, 2026400+
Oct 31, 2026400+
Oct 30, 2026400+
Oct 29, 2026400+
Oct 28, 2026400+
Oct 27, 2026400+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where LiveAgent ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #9756 → #9798Downloads -2.3%
    • Tested up to 7.1.3 → 7.1.4

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v4.576%
  • v4.424%

Rating trend

4.2★★★★★32 reviews · steady in the last 30 days

Requirements & info

Version history
Version
4.5.3
Requires WordPress
3.0.1
Tested up to
7.1.4
Requires PHP
–
First released
Jun 10, 2011
Last updated
Oct 6, 2026
Releases, last 12 months
…

Questions about LiveAgent

How many websites use LiveAgent?

LiveAgent is active on 400+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #9,804 most popular plugin on WordPress.org.

How many times has LiveAgent been downloaded?

52,096 times in total since 2011. On a typical day it’s downloaded about 21 times. See download stats

When was LiveAgent last updated?

Version 4.5.3 came out on Oct 6, 2026 (1 month ago).

Is LiveAgent compatible with the latest WordPress?

Yes. It’s tested up to WordPress 7.1.4, the current version.

Is LiveAgent still maintained?

Yes. Its last release was 1 month ago. No support threads were opened in the last two months.

What rating does LiveAgent have?

4.2 out of 5 from 32 reviews on WordPress.org. 72% of them give 5 stars.

What are the best alternatives to LiveAgent?

The plugins most like LiveAgent, by the tags they share, are KP Fastest Tidio Chat (100+), 3CX Free Live Chat, Calls & Messaging (100K+) and Live Chat Plugin for WooCommerce (900+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

4.2

★★★★★

32 reviews

  • 5 stars: 23 reviews, 72%
  • 4 stars: 2 reviews, 6%
  • 3 stars: 1 reviews, 3%
  • 2 stars: 1 reviews, 3%
  • 1 stars: 5 reviews, 16%
Positive
78%4–5★
Mixed
3%3★
Critical
19%1–2★
  • About 4 more 5★ reviews would lift it to 4.3.
  • Each new 1★ review takes 4 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
LiveAgent
Suggested:
Metric
LiveAgent
Estimated installs≈ 427
Reported installs400+
Rating4.2
Reviews32
Total downloads52.1K
Authorqusupport
First releasedJun 10, 2011
Version4.5.3
Requires WP3.0.1
Requires PHP–
Last updatedOct 6, 2026

Alternatives to LiveAgent

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:LiveAgent vs KP Fastest Tidio ChatLiveAgent vs 3CX Free Live Chat, Calls & MessagingLiveAgent vs Live Chat Plugin for WooCommerce

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