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WordPress plugin comparison

LiveAgent vs Live Chat by User.com

At a glance

  • LiveAgent has more active installs: 400+, against 100+ for Live Chat by User.com.
  • On a typical day, LiveAgent is downloaded about 22 times, Live Chat by User.com about 4.
  • Live Chat by User.com is rated higher: 5.0 out of 5 from 2 reviews, against 4.2 from 32 reviews.
  • LiveAgent was updated more recently: Oct 6, 2026, against Sep 5, 2024 for Live Chat by User.com.
  • LiveAgent is tested with a newer WordPress: 7.1.4, against 6.6.11 for Live Chat by User.com.
  • LiveAgent has been around longer: since 2011, against 2016 for Live Chat by User.com.

Line by line

LiveAgent leads on 6 of 7 comparable lines.

MetricLiveAgentLive Chat by User.com
Popular rank#9,792#14,037
Active installs400+100+
Downloads, last 30 days65573
Rating4.2(32)5.0(2)
Support threads resolved––
Tested up to7.1.46.6.11
Search multiplier×0.49×0.07
Last release1 month ago2 years ago
Requires PHP––

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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