WordPress plugin comparison
HB FreshDesk vs SupportCandy
At a glance
- SupportCandy has more active installs: 10K+, against 10+ for HB FreshDesk.
- On a typical day, SupportCandy is downloaded about 202 times, HB FreshDesk about 2.
- HB FreshDesk has no reviews yet.
- SupportCandy was updated more recently: Nov 3, 2026, against Aug 13, 2026 for HB FreshDesk.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 7.0.8 for HB FreshDesk.
- SupportCandy has been around longer: since 2018, against 2019 for HB FreshDesk.
Line by line
SupportCandy leads on 6 of 6 comparable lines.
| Metric |  HB FreshDesk |  SupportCandy |
|---|---|---|
| Popular rank | #37,215 | #1,945 |
| Active installs | 10+ | 10K+ |
| Downloads, last 30 days | 42 | 7.2K |
| Rating | No ratings | 4.9(289) |
| Support threads resolved | – | 100% |
| Tested up to | 7.0.8 | 7.1.4 |
| Search multiplier | ×0.13 | ×1.15 |
| Last release | 2 months ago | 7 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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