WordPress plugin comparison
Freshdesk (official) vs HB FreshDesk
At a glance
- Freshdesk (official) has more active installs: 800+, against 10+ for HB FreshDesk.
- On a typical day, Freshdesk (official) is downloaded about 10 times, HB FreshDesk about 2.
- HB FreshDesk has no reviews yet.
- HB FreshDesk was updated more recently: Aug 13, 2026, against Jul 1, 2024 for Freshdesk (official).
- HB FreshDesk is tested with a newer WordPress: 7.0.8, against 6.4.14 for Freshdesk (official).
- Freshdesk (official) has been around longer: since 2014, against 2019 for HB FreshDesk.
Line by line
Level: each leads on 3 of 6 comparable lines.
| Metric |  Freshdesk (official) |  HB FreshDesk |
|---|---|---|
| Popular rank | #7,567 | #37,215 |
| Active installs | 800+ | 10+ |
| Downloads, last 30 days | 157 | 41 |
| Rating | 2.5(8) | No ratings |
| Support threads resolved | – | – |
| Tested up to | 6.4.14 | 7.0.8 |
| Search multiplier | ×0.05 | ×0.13 |
| Last release | 2 years ago | 2 months ago |
| Requires PHP | – | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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