WordPress plugin comparison

Live Chat with Messenger Customer Chat vs Customer Support Ticket System & Helpdesk

Live Chat with Messenger Customer Chat

by Zotabox

3K+ installs4.5

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Live Chat with Messenger Customer Chat has more active installs: 3K+, against 400+ for Customer Support Ticket System & Helpdesk.
On a typical day, Customer Support Ticket System & Helpdesk is downloaded about 20 times, Live Chat with Messenger Customer Chat about 19.
Live Chat with Messenger Customer Chat is rated higher: 4.5 out of 5 from 212 reviews, against 4.3 from 27 reviews.
Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against Apr 14, 2025 for Live Chat with Messenger Customer Chat.
Customer Support Ticket System & Helpdesk is tested with a newer WordPress: 7.0.8, against 6.7.11 for Live Chat with Messenger Customer Chat.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2016 for Live Chat with Messenger Customer Chat.

Live Chat with Messenger Customer Chat leads on 4 of 7 comparable lines.

Metric	Live Chat with Messenger Customer Chat	Customer Support Ticket System & Helpdesk
Popular rank	#3,959	#9,884
Active installs	3K+	400+
Downloads, last 30 days	541	393
Rating	4.5(212)	4.3(27)
Support threads resolved	–	–
Tested up to	6.7.11	7.0.8
Search multiplier	×0.23	×0.49
Last release	1 year ago	3 months ago
Requires PHP	7.0	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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