WordPress plugin comparison
Awesome Support vs Help Scout
At a glance
- Awesome Support has more active installs: 6K+, against 300+ for Help Scout.
- On a typical day, Awesome Support is downloaded about 135 times, Help Scout about 10.
- Help Scout is rated higher: 4.3 out of 5 from 6 reviews, against 3.5 from 194 reviews.
- Awesome Support was updated more recently: Oct 16, 2026, against Aug 18, 2026 for Help Scout.
- Both are tested up to WordPress 7.1.4.
- Awesome Support has been around longer: since 2014, against 2016 for Help Scout.
Line by line
Awesome Support leads on 5 of 6 comparable lines.
| Metric |  Awesome Support |  Help Scout |
|---|---|---|
| Popular rank | #2,871 | #10,312 |
| Active installs | 6K+ | 300+ |
| Downloads, last 30 days | 5.3K | 280 |
| Rating | 3.5(194) | 4.3(6) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.80 | ×0.47 |
| Last release | 25 days ago | 2 months ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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