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WordPress plugin comparison

Customer Support Ticket System & Helpdesk vs Zupportly

At a glance

  • Customer Support Ticket System & Helpdesk has more active installs: 400+, against fewer than 10 for Zupportly.
  • On a typical day, Customer Support Ticket System & Helpdesk is downloaded about 20 times, Zupportly about 2.
  • Zupportly is rated higher: 5.0 out of 5 from 1 review, against 4.3 from 27 reviews.
  • Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against Mar 17, 2026 for Zupportly.
  • Customer Support Ticket System & Helpdesk is tested with a newer WordPress: 7.0.8, against 6.9.11 for Zupportly.
  • Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2026 for Zupportly.

Line by line

Customer Support Ticket System & Helpdesk leads on 6 of 7 comparable lines.

MetricCustomer Support Ticket System & HelpdeskZupportly
Popular rank#9,885#68,638
Active installs400+Fewer than 10
Downloads, last 30 days41650
Rating4.3(27)5.0(1)
Support threads resolved––
Tested up to7.0.86.9.11
Search multiplier×0.49×0.06
Last release3 months ago7 months ago
Requires PHP–7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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