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WordPress plugin comparison

SupportCandy vs Zendesk Chat

At a glance

  • Both have 10K+ active installs.
  • On a typical day, SupportCandy is downloaded about 202 times, Zendesk Chat about 37.
  • SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 4.0 from 27 reviews.
  • SupportCandy was updated more recently: Nov 3, 2026, against Aug 20, 2020 for Zendesk Chat.
  • SupportCandy is tested with a newer WordPress: 7.1.4, against 5.5.24 for Zendesk Chat.
  • Zendesk Chat has been around longer: since 2010, against 2018 for SupportCandy.

Line by line

SupportCandy leads on 5 of 6 comparable lines.

MetricSupportCandyZendesk Chat
Popular rank#1,945#1,941
Active installs10K+10K+
Downloads, last 30 days7.2K939
Rating4.9(289)4.0(27)
Support threads resolved100%–
Tested up to7.1.45.5.24
Search multiplier×1.15×0.00
Last release7 days ago6 years ago
Requires PHP7.4–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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