WordPress plugin comparison
SupportCandy vs WP Support Ticket
At a glance
- SupportCandy has more active installs: 10K+, against 90+ for WP Support Ticket.
- On a typical day, SupportCandy is downloaded about 202 times, WP Support Ticket about 7.
- SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 3.7 from 6 reviews.
- SupportCandy was updated more recently: Nov 3, 2026, against Jul 11, 2026 for WP Support Ticket.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 7.0.8 for WP Support Ticket.
- WP Support Ticket has been around longer: since 2014, against 2018 for SupportCandy.
Line by line
SupportCandy leads on 7 of 7 comparable lines.
| Metric |  SupportCandy |  WP Support Ticket |
|---|---|---|
| Popular rank | #1,946 | #17,000 |
| Active installs | 10K+ | 90+ |
| Downloads, last 30 days | 7.2K | 210 |
| Rating | 4.9(289) | 3.7(6) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×1.15 | ×0.33 |
| Last release | 6 days ago | 4 months ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
More comparisons
- SupportCandy vs Customer Support Ticket System & Helpdesk
- SupportCandy vs JS Help Desk
- SupportCandy vs Awesome Support
- SupportCandy vs Support Genix
- WP Support Ticket vs Awesome Support
- WP Support Ticket vs Nirweb support
- WP Support Ticket vs Helpdesk Support Ticket System for WooCommerce
- WP Support Ticket vs Guest Support
Is one of these yours?
Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.
Start free