WordPress plugin comparison
SupportCandy vs LiveChat
At a glance
- Both have 10K+ active installs.
- On a typical day, SupportCandy is downloaded about 202 times, LiveChat about 133.
- SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 4.6 from 98 reviews.
- SupportCandy was updated more recently: Nov 3, 2026, against May 25, 2026 for LiveChat.
- SupportCandy resolves more of its support threads: 100% in the last two months, against 50% for LiveChat.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 6.9.11 for LiveChat.
- LiveChat has been around longer: since 2010, against 2018 for SupportCandy.
Line by line
SupportCandy leads on 6 of 7 comparable lines.
| Metric |  SupportCandy |  LiveChat |
|---|---|---|
| Popular rank | #1,946 | #1,722 |
| Active installs | 10K+ | 10K+ |
| Downloads, last 30 days | 7.2K | 3.6K |
| Rating | 4.9(289) | 4.6(98) |
| Support threads resolved | 100% | 50% |
| Tested up to | 7.1.4 | 6.9.11 |
| Search multiplier | ×1.15 | ×0.87 |
| Last release | 6 days ago | 5 months ago |
| Requires PHP | 7.4 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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