WordPress plugin comparison
Support Genix vs Viable Support for Zendesk
At a glance
- Support Genix has more active installs: 3K+, against 10+ for Viable Support for Zendesk.
- On a typical day, Support Genix is downloaded about 135 times, Viable Support for Zendesk about 2.
- Viable Support for Zendesk is rated higher: 5.0 out of 5 from 1 review, against 4.5 from 11 reviews.
- Support Genix was updated more recently: Nov 3, 2026, against Aug 28, 2026 for Viable Support for Zendesk.
- Both are tested up to WordPress 7.1.4.
- Support Genix has been around longer: since 2022, against 2025 for Viable Support for Zendesk.
Line by line
Support Genix leads on 5 of 6 comparable lines.
| Metric |  Support Genix |  Viable Support for Zendesk |
|---|---|---|
| Popular rank | #4,176 | #42,320 |
| Active installs | 3K+ | 10+ |
| Downloads, last 30 days | 7.3K | 44 |
| Rating | 4.5(11) | 5.0(1) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.83 | ×0.19 |
| Last release | 8 days ago | 2 months ago |
| Requires PHP | 7.4 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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