WordPress plugin comparison
JS Help Desk vs Viable Support for Zendesk
At a glance
- JS Help Desk has more active installs: 7K+, against 10+ for Viable Support for Zendesk.
- On a typical day, JS Help Desk is downloaded about 223 times, Viable Support for Zendesk about 2.
- Viable Support for Zendesk is rated higher: 5.0 out of 5 from 1 review, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 10, 2026, against Aug 28, 2026 for Viable Support for Zendesk.
- Both are tested up to WordPress 7.1.4.
- JS Help Desk has been around longer: since 2014, against 2025 for Viable Support for Zendesk.
Line by line
JS Help Desk leads on 5 of 6 comparable lines.
| Metric |  JS Help Desk |  Viable Support for Zendesk |
|---|---|---|
| Popular rank | #2,494 | #42,320 |
| Active installs | 7K+ | 10+ |
| Downloads, last 30 days | 23.9K | 44 |
| Rating | 3.7(74) | 5.0(1) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.72 | ×0.19 |
| Last release | today | 2 months ago |
| Requires PHP | 7.4 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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