WordPress plugin comparison
Simple Tickets vs SupportCandy
At a glance
- SupportCandy has more active installs: 10K+, against 10+ for Simple Tickets.
- On a typical day, SupportCandy is downloaded about 202 times, Simple Tickets about 1.
- Simple Tickets is rated higher: 5.0 out of 5 from 1 review, against 4.9 from 289 reviews.
- SupportCandy was updated more recently: Nov 3, 2026, against Oct 31, 2020 for Simple Tickets.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 5.5.24 for Simple Tickets.
- Simple Tickets has been around longer: since 2016, against 2018 for SupportCandy.
Line by line
SupportCandy leads on 6 of 7 comparable lines.
| Metric |  Simple Tickets |  SupportCandy |
|---|---|---|
| Popular rank | #41,116 | #1,946 |
| Active installs | 10+ | 10K+ |
| Downloads, last 30 days | 25 | 7.4K |
| Rating | 5.0(1) | 4.9(289) |
| Support threads resolved | – | 100% |
| Tested up to | 5.5.24 | 7.1.4 |
| Search multiplier | ×0.00 | ×1.15 |
| Last release | 6 years ago | 6 days ago |
| Requires PHP | – | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
More comparisons
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- Simple Tickets vs Event Tickets and Registration
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- SupportCandy vs Customer Support Ticket System & Helpdesk
- SupportCandy vs JS Help Desk
- SupportCandy vs Awesome Support
- SupportCandy vs Support Genix
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