WordPress plugin comparison
Paldesk vs Support Genix
At a glance
- Support Genix has more active installs: 3K+, against 20+ for Paldesk.
- On a typical day, Support Genix is downloaded about 135 times, Paldesk about 3.
- Paldesk is rated higher: 5.0 out of 5 from 1 review, against 4.5 from 11 reviews.
- Support Genix was updated more recently: Nov 3, 2026, against Aug 18, 2020 for Paldesk.
- Support Genix is tested with a newer WordPress: 7.1.4, against 5.5.0 for Paldesk.
- Paldesk has been around longer: since 2018, against 2022 for Support Genix.
Line by line
Support Genix leads on 6 of 7 comparable lines.
| Metric |  Paldesk |  Support Genix |
|---|---|---|
| Popular rank | #25,330 | #4,176 |
| Active installs | 20+ | 3K+ |
| Downloads, last 30 days | 61 | 7.3K |
| Rating | 5.0(1) | 4.5(11) |
| Support threads resolved | – | 100% |
| Tested up to | 5.5.0 | 7.1.4 |
| Search multiplier | ×0.00 | ×0.83 |
| Last release | 6 years ago | 8 days ago |
| Requires PHP | – | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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