WordPress plugin comparison

Nifty Desk vs Helpdesk Support Ticket System for WooCommerce

Nifty Desk

by NickDuncan

10+ installs5.0

Helpdesk Support Ticket System for WooCommerce

by WPFactory

200+ installs5.0

At a glance

Helpdesk Support Ticket System for WooCommerce has more active installs: 200+, against 10+ for Nifty Desk.
On a typical day, Helpdesk Support Ticket System for WooCommerce is downloaded about 14 times, Nifty Desk about 2.
Both are rated 5.0 out of 5.
Helpdesk Support Ticket System for WooCommerce was updated more recently: Sep 25, 2026, against Feb 17, 2017 for Nifty Desk.
Helpdesk Support Ticket System for WooCommerce is tested with a newer WordPress: 7.1.4, against 4.7.39 for Nifty Desk.
Nifty Desk has been around longer: since 2016, against 2019 for Helpdesk Support Ticket System for WooCommerce.

Helpdesk Support Ticket System for WooCommerce leads on 6 of 6 comparable lines.

Metric	Nifty Desk	Helpdesk Support Ticket System for WooCommerce
Popular rank	#42,398	#12,445
Active installs	10+	200+
Downloads, last 30 days	28	233
Rating	5.0(1)	5.0(2)
Support threads resolved	–	–
Tested up to	4.7.39	7.1.4
Search multiplier	×0.00	×0.46
Last release	9 years ago	1 month ago
Requires PHP	–	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.