WordPress plugin comparison

Knowledge Base vs Helpdesk Support Ticket System for WooCommerce

Knowledge Base

by Ajay

100+ installs5.0

Helpdesk Support Ticket System for WooCommerce

by WPFactory

200+ installs5.0

At a glance

Helpdesk Support Ticket System for WooCommerce has more active installs: 200+, against 100+ for Knowledge Base.
On a typical day, Knowledge Base is downloaded about 31 times, Helpdesk Support Ticket System for WooCommerce about 14.
Both are rated 5.0 out of 5.
Knowledge Base was updated more recently: Nov 7, 2026, against Sep 25, 2026 for Helpdesk Support Ticket System for WooCommerce.
Both are tested up to WordPress 7.1.4.
Knowledge Base has been around longer: since 2015, against 2019 for Helpdesk Support Ticket System for WooCommerce.

Helpdesk Support Ticket System for WooCommerce leads on 3 of 5 comparable lines.

Metric	Knowledge Base	Helpdesk Support Ticket System for WooCommerce
Popular rank	#16,101	#12,518
Active installs	100+	200+
Downloads, last 30 days	1.3K	251
Rating	5.0(2)	5.0(2)
Support threads resolved	–	–
Tested up to	7.1.4	7.1.4
Search multiplier	×0.39	×0.46
Last release	2 days ago	1 month ago
Requires PHP	7.4	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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